Privacy Policy

Last Updated: 1 May, 2025

Flippoair (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, process, and safeguard your information when you visit flippoair.com or use our travel-related services, including flight bookings, hotel reservations, cruise bookings, tours, and customer support.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Scope of This Policy

This Privacy Policy applies to all visitors, users, and customers who interact with our website, mobile platforms (if applicable), customer service channels, and booking systems.

2. Information We Collect

a) Information You Provide Directly

We may collect personal information that you voluntarily provide when making a booking, submitting an inquiry, or contacting support, including:

• Full name, date of birth, gender
• Email address and phone number
• Billing address and payment details
• Passport or identification information (if required for travel bookings)
• Travel preferences, itinerary details, and special service requests
• Customer service communications and feedback

b) Information Collected Automatically

When you visit our website, certain information may be collected automatically:

• IP address and device identifiers
• Browser type and operating system
• Location data (approximate)
• Pages visited and browsing behavior
• Referral sources and interaction metrics

3. Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, enhance user experience, analyze traffic, and support marketing efforts. Cookies help us remember your preferences and optimize site performance.

You may control or disable cookies through your browser settings; however, disabling essential cookies may limit website functionality.

4. How We Use Your Information

We use collected information to:

• Process travel bookings and payments
• Confirm reservations and send travel updates
• Provide customer service and respond to inquiries
• Improve website performance and user experience
• Prevent fraud and enhance security
• Comply with legal and regulatory obligations

5. Sharing of Information

We may share your information only as necessary for legitimate business purposes, including:

• Airlines, hotels, cruise lines, tour operators, and car rental providers
• Payment processors and fraud prevention services
• IT service providers and analytics partners
• Government or regulatory authorities when legally required

We do not sell or rent your personal information to third parties.

6. Legal Basis for Processing

We process personal information based on one or more of the following:

• Your consent
• Performance of a contract (e.g., booking services)
• Compliance with legal obligations
• Legitimate business interests

7. Data Retention

We retain personal information only for as long as necessary to fulfill booking obligations, provide services, resolve disputes, comply with legal requirements, or enforce our agreements. Data no longer required is securely deleted or anonymized.

8. International Data Transfers

As a travel service provider, your data may be transferred to international partners or service providers outside your country of residence. We implement reasonable safeguards to protect your data in accordance with applicable laws.

9. Data Security

We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission method is entirely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access personal data we hold about you
• Request correction of inaccurate data
• Request deletion of personal information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

11. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage users to review their privacy policies.

13. Updates to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Changes become effective immediately upon publication on this page. Continued use of the website after updates constitutes acceptance of the revised policy.

14. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact us:

Email: support@flippoair.com
Phone: +1-801-307-9672